Refund Policy
Last updated: 10 August 2026
All sales are final. Digital Discord roles and perks are delivered automatically after payment. We do not offer refunds in the normal course of business.
No refunds (default)
- Buyer’s remorse or “I changed my mind”
- Role not wanted after purchase
- Leaving the Discord server after buying
- Misunderstanding of the product description published by the server owner
Rare exceptions
A refund may be considered only in exceptional cases, for example:
- Proven double charge or clear billing error on our side
- Payment succeeded but the role was never delivered due to a confirmed DonateBot / platform failure (not Discord hierarchy or missing bot permissions)
- Where mandatory consumer law in your country requires a remedy
Server owners may choose to refund a buyer via their payment dashboard at their own discretion; InviteForge does not guarantee or fund those refunds. Platform fees already collected are generally non-refundable.
How to request an exception review
Open a ticket on the InviteForge Discord with your Discord ID, server name, approximate purchase time, and payment receipt. We respond on a best-effort basis; approval is not guaranteed.